Staying Connected Online: Online Communication for Senior Loved Ones

Online Communication for Senior Loved Ones - video chat

What many of us most want to do right now is give our loved ones a big hug and sit down for some intimate heart-to-heart conversation. Unfortunately, that’s just not possible these days, even if we live nearby. We have put together some information about online communication for senior loved ones to help you and your loved ones stay connected during the COVID-19 pandemic.

Online Communication for Senior Loved Ones

Online Communication for Senior Loved Ones - video chat via tablet

So, how should we communicate with our loved ones who might be sheltering in place or living in a facility with contact restrictions? There are several options to stay in touch with long-distance loved ones, anytime.

Lack of technical knowledge is no longer a reason not to touch base. Most of our favorite restaurants, shops, and corporations are offering online options. They may very well continue to do so for quite some time. It is time to help your senior and yourself relieve any fears they may have of online communication.

Online Communication for Senior Loved Ones - video chat with loved one

If you have a home care worker staying with your parents, ask them to set up some alternate methods of communication for you. Many of the solutions are possible on multiple platforms – smartphone, tablet, laptop, desktop. For those with troubled eyesight, consider setting up a tablet, laptop or desktop communication so the visuals are larger and the controls easier to manage.

If you are the in-home caregiver, it is equally beneficial to begin to set up this lifeline for both of you to the outside world. More people than ever are flocking to video chats and text messaging and those communications have no age limit. Once your loved one is set up with appropriate technology, you might even find that they are happily able to connect on their own with friends and family.

Tech Considerations for Your Senior

Check that your device supports the following:

  • Increased sizing for fonts
  • Voice commands
  • Volume control or integration with hearing aids
  • Larger buttons
  • The ability to set up one touch “favorites” for frequently used sites or calls


Staying Connected Online

Online Communication for Senior Loved Ones - video chat

For your own check-ins, we recommend setting aside a regular time and day each week. This gives your loved one something to look forward to. It also makes it easier on friends and family who might want to join in occasionally. If they know your video call occurs at the same link every week on Sunday at 5, for example, they might be able to drop in. Having a weekly, or even more often, video chat will help your senior to become more comfortable with the technology.

While this may feel like a time where we are apart, it doesn’t have to be. Through technology, we might be able to draw closer than before.

Source: CNET

Communication with Home Care and Medical Teams

Online Communication for Senior Loved Ones - video chat with primary care doctor

Home care and medical teams are also expanding their online communications, to help minimize risk of exposure. Remote appointments are also often an option, as many assessments are possible over phone or video.

Consider checking to see if your loved one’s healthcare providers have a remote option. They likely have options available by phone, text, or video chat. Virtual care allows them to avoid having to sit in a waiting room and in an exam room for questions that do not require hands-on care. Virtual care options are especially helpful if they are provided by their current primary care doctor, who already knows them well. It allows for quick and no hassle communication about prescription refills, recurring medical issues, and even minor concerns. Check if your insurance covers this sort of “visit”.

Communication Options

Online Communication for Senior Loved Ones - communication options

Video Chat Ranks Highest

A recent study investigated modes of social contact and risk of depression in older adults. This study shows that, while face-to-face was the number one preferred mode of communication, video chats consistently were able to lower the rates of depression and loneliness in seniors.

Source: US News and World Report


Our caregivers at HomeSpark provides in-home care in Bryan/College Station. HomeSpark works in private homes and senior living communities (independent living, assisted living and memory care). Our caregivers are committed to providing the best care for your senior loved ones in the Bryan/College Station area. For more tips on online communication for senior loved ones or to learn more about our in-home care services, contact us with the link below!

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